Legal

Cookie Policy

Effective Date: January 1, 2026  Last Updated: January 1, 2026


Introduction

This Cookie Policy explains how Pinnacle Fulfillment (“we,” “us,” or “our”) uses cookies and similar tracking technologies on our website at pinnaclefulfillment.com (the “Site”). It explains what these technologies are, why we use them, and your rights to control how they are used.


This Cookie Policy should be read alongside our Privacy Policy and Terms of Service.


1. What Are Cookies?

Cookies are small text files that are placed on your device — computer, smartphone, or tablet — when you visit a website. They are widely used to make websites function correctly, work more efficiently, and provide information to website owners.

Cookies can be:

  • Session cookies — Temporary cookies that exist only during your browser session and are deleted when you close your browser.
  • Persistent cookies — Cookies that remain on your device for a set period of time or until you delete them manually.
  • First-party cookies — Cookies set directly by Pinnacle Fulfillment when you visit our Site.
  • Third-party cookies — Cookies set by external services and platforms that we use on our Site (e.g., Google Analytics, Facebook).


2. How We Use Cookies

We use cookies for the following purposes:


a. Strictly Necessary Cookies

These cookies are essential for the Site to function. They enable core features such as page navigation, form submissions, and security. You cannot opt out of strictly necessary cookies, as the Site cannot function properly without them.


Examples: Session management, security tokens, CSRF protection.


b. Analytics & Performance Cookies

These cookies help us understand how visitors interact with our Site — which pages are visited most, how long visitors stay, and where they navigate from. This information is used in aggregate and anonymous form to improve our Site’s content and performance.


Examples: Google Analytics 4 (GA4) cookies — _ga, _gid, _gat


c. Functional Cookies

These cookies remember your preferences and choices to provide a more personalized experience. For example, they may remember your preferred language or whether you have previously dismissed a notice.


Examples: Preference cookies, accessibility settings.


d. Marketing & Advertising Cookies

If we run digital advertising campaigns (e.g., Google Ads, Facebook/Meta Ads), these cookies track your activity across websites to help us measure ad performance and deliver relevant advertising. We do not use these cookies for intrusive behavioral profiling.


Examples: Google Ads conversion tracking, Facebook Pixel (if active).


3. Specific Cookies We Use

Cookie Name Provider Purpose Duration
_ga Google Analytics Distinguishes unique users 2 years
_gid Google Analytics Distinguishes unique users 24 hours
_gat Google Analytics Throttles request rate 1 minute
_fbp Meta (Facebook) Advertising and retargeting 3 months
cookielawinfo-* Cookie consent tool Remembers your cookie preferences 1 year
Session cookie Pinnacle Fulfillment Maintains session state Session

Dev Note: Update this table once the final analytics, advertising, and consent management tools are confirmed and installed on the site. Verify all active cookies using a tool such as cookiebot.com or your browser’s developer tools prior to launch.


4. Third-Party Cookies & Services

Google Analytics
We use Google Analytics to track and analyze website traffic and user behavior in aggregate. Google Analytics may collect information about your use of our Site. This data is processed by Google and subject to Google’s Privacy Policy. You can opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-Out Browser Add-on.


Google Ads (if active)


If we are running paid search campaigns, Google may set conversion tracking cookies when you interact with our ads. This data helps us measure the effectiveness of our advertising. See Google’s Privacy & Terms for more information.

Meta / Facebook Pixel (if active)


If the Facebook Pixel is installed on our Site, Meta may collect information about your activity for advertising purposes. You can control ad preferences through your Facebook account settings.


WordPress & Plugins
Our Site is built on WordPress. Certain WordPress plugins may set functional or session cookies to support form submissions, caching, security, or other technical functions.


5. Your Cookie Choices & How to Manage Them

a. Cookie Consent Banner

When you first visit our Site, you will be presented with a cookie consent notice that allows you to accept or decline non-essential cookies. You can update your preferences at any time by clicking [Manage Cookie Preferences] in the footer of our Site.


Dev Note: Insert cookie consent management tool (e.g., Complianz, CookieYes, or Cookiebot) and link the “Manage Cookie Preferences” text to the preference center.


b. Browser Settings

Most browsers allow you to control cookies through their settings. You can:

  • View what cookies are stored on your device
  • Block all cookies or block cookies from specific sites
  • Delete cookies that have already been placed

Note that disabling certain cookies may affect the functionality of our Site. Instructions for managing cookies in common browsers:

  • Google Chrome
  • Mozilla Firefox
  • Apple Safari
  • Microsoft Edge

c. Google Analytics Opt-Out

To opt out of Google Analytics specifically across all websites, install the Google Analytics Opt-Out Browser Add-on.


d. Do Not Track

Some browsers offer a “Do Not Track” (DNT) setting. Our Site does not currently alter its behavior in response to DNT signals, as no universal standard for DNT exists. You may use the options above to manage your tracking preferences.


6. Changes to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in the cookies we use, applicable regulations, or our business practices. When we make material changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Policy regularly.


7. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:


Pinnacle Fulfillment
325 Homan Road, Lebanon, Ohio 45036
Email: info@pinnaclefulfillment.com
Phone: 513-460-8338