Legal
Effective Date: January 1, 2026 Last Updated: January 1, 2026
These Terms of Service (“Terms”) govern your access to and use of the Pinnacle Fulfillment website located at pinnaclefulfillment.com (the “Site”) and any services, content, or features made available through the Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
These Terms apply to all visitors, prospective clients, current clients, job applicants, and any other users of the Site.
You may use our Site for lawful purposes only. You agree to use the Site in a manner consistent with all applicable federal, state, and local laws and regulations.
You agree not to:
All content on this Site — including but not limited to text, graphics, logos, images, icons, page layouts, and the Pinnacle MedLoop™ name and mark — is the property of Pinnacle Fulfillment or its content licensors and is protected by applicable copyright, trademark, and intellectual property laws.
You may not reproduce, modify, distribute, display, or create derivative works from any Site content without the express written consent of Pinnacle Fulfillment. Limited personal, non-commercial use is permitted provided that all copyright and proprietary notices are retained.
The name “Pinnacle Fulfillment,” the Pinnacle logo, and “Pinnacle MedLoop™” are trademarks of Pinnacle Fulfillment. Nothing in these Terms grants you any right to use these marks without prior written permission.
Submitting a quote request, contact form, or consultation request through the Site does not create a binding contract, guarantee of service, or obligation on the part of either party. All services provided by Pinnacle Fulfillment are governed by separate written service agreements negotiated and executed between Pinnacle Fulfillment and the client.
Information submitted through our forms is used solely to evaluate your inquiry and initiate a conversation about your delivery needs. See our Privacy Policy for details on how submitted information is handled.
Information submitted through the Careers page or any job application form is used solely for recruitment and hiring purposes. Submission of an application does not guarantee an interview, offer of employment, or any other obligation on the part of Pinnacle Fulfillment. All employment relationships are governed by separate written offer letters and employment agreements.
We make reasonable efforts to ensure that the information published on this Site is accurate and up to date. However, we make no representations or warranties — express or implied — regarding the completeness, accuracy, reliability, or suitability of any information on the Site.
Service descriptions, coverage areas, pricing structures, and operational details are subject to change without notice. Always contact us directly to confirm current service availability and terms before making business decisions based on Site content.
THE SITE AND ALL CONTENT, MATERIALS, AND FEATURES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PINNACLE FULFILLMENT DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PINNACLE FULFILLMENT AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND CONTRACTORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SITE SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100.00).
Nothing in these Terms excludes liability that cannot be excluded under applicable law.
You agree to indemnify, defend, and hold harmless Pinnacle Fulfillment and its officers, directors, employees, agents, and contractors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Site, your violation of these Terms, or your violation of any third-party rights.
The Site may contain links to third-party websites, including social media platforms and external resources. These links are provided for your convenience only. Pinnacle Fulfillment does not endorse, control, or assume responsibility for the content, privacy practices, or availability of any third-party sites. Your use of third-party sites is at your own risk and subject to their respective terms and policies.
These Terms are governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the state and federal courts located in Warren County, Ohio.
You agree to waive any objection to the exercise of jurisdiction over you by such courts and to venue in such courts.
Pinnacle Fulfillment reserves the right to modify these Terms at any time. Changes will be effective upon posting to the Site with an updated “Last Updated” date. Your continued use of the Site following any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be deemed severable from the remaining provisions, which will remain in full force and effect.
These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Pinnacle Fulfillment with respect to your use of the Site and supersede all prior agreements, representations, and understandings.
If you have questions about these Terms, please contact us:
Pinnacle Fulfillment
325 Homan Road, Lebanon, Ohio 45036
Email: info@pinnaclefulfillment.com
Phone: 513-460-8338